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Most Motorola devices won't get Android 4.0 update anytime soon

By Athima Chansanchai

If you own a Motorola phone and are waiting for the upgrade to Android 4.0 Ice Cream Sandwich, get ready for disappointment: A handful of tablets and phones will be upgraded by this summer, while the hottest models, such as the Droid Bionic or Droid Razr and Razr Maxx, have no slated upgrade rollout dates.

Motorola unveiled the schedule (or lack thereof) in its Owners' Forum under Motorola Android Software Upgrade News.

For phone models, Motorola's Ice Cream Sandwich rollout begins in "Q3," that is, sometime between June and September of this year. For now, that only includes the Atrix and Photon. When it comes to tablets, only the U.S.-based, Wi-Fi Xoom has received the new software; the other three versions of Xoom will have to wait until April to see ICS, while the Xyboard and Xoom 2 get it in the summer.

When the big moment does arrive, Motorola customers can follow these instructions:

In most cases, consumers will receive a notification on their device that the OTA upgrade is available. An available upgrade or update may be rolled out over a period of time in order to best manage the deployment volume and experience. At times, a small testing group is provided the upgrade before it's made available to a larger group. On your Motorola Android Phone or Tablet, you can go to Settings -> About Phone/Tablet -> System Updates to manually check for an OTA upgrade. All estimated release dates are based on available information and are subject to change.

That bit at the end about being "subject to change" may be something Motorola would do well to heed. This schedule reveals delays that may not sit well with its consumers, who may fall behind Sony, LG and HTC, which all have planned ICS rollouts by early this year.

Motorola should learn from the Samsung snafu that kicked up in December, when the company that regularly plays tug-of-war with Apple as the world's biggest smartphone vendor announced that its popular first-generation Galaxy S smartphones would not be getting Android 4.0. In doing so, they deprived 10 million customers from having ICS.

And even when they do get ICS, the upgrade may arrive right on the heels of the next Android rollout, 5.0, apparently bearing the "Jelly Bean" moniker. There's only been one report of that upgrade coming out in the spring, so we're not going to start salivating yet, but it's certainly poor coordination on the part of Google and its newly acquired mobile handset maker, and it's no way to treat customers.

The newest Android OS is the best thing to happen to that platform since it started to beat the iPhone in global marketshare. Here are the features that make this frozen treat hot - and the lucky phones that will first get the update.

Motorola's Android OS Upgrade Timeline Is Mostly Bad News

By Jared Newman.

Android 4.0 Ice Cream SandwichMotorola has promised to upgrade many of its smartphones and tablets to Android Ice Cream Sandwich, but not any time soon.

So far, Motorola's Xoom Wi-Fi is the only device that has received Android 4.0, and the Xoom Family Edition is the only U.S. device scheduled for an update in the first half of the year. Five other Motorola devices will get Ice Cream Sandwich in the third quarter, including the Atrix 4G, Atrix 2, Photon 4G, Xyboard 8.2 and Xyboard 10.1.

Meanwhile, rumors have it that Android 5.0, codenamed "Jelly Bean" may arrive this spring.

Ice Cream Sandwich is a major upgrade for Android, combining Google's phone and tablet software into a unified platform. In addition to the new look, ICS includes hardware acceleration to make the interface smoother, a face unlock feature, better voice dictation, built-in photo editing, a redesigned contacts app, and the ability to answer a call with an automated text message, among other features. It's also the only version of Android that supports Google's Chrome browser.

So far, only 1 percent of Android users who have recently accessed the Android Market are running Ice Cream Sandwich.

Motorola has promised that its latest phones will get Ice Cream Sandwich, including the Droid Bionic, Droid Razr, Droid Razr Maxx and Droid 4. But those devices, along with nine other U.S. phones and tablets, are listed as in "Evaluation and Planning," with no release timing given.

A post on the Motorola owners' forum has complete upgrade details for all the company's Android devices. That, at least, should be applauded, considering that most Android phone makers don't offer one place to get all of this information.

Details for upgrades for all of Motorola's Android devices.

But the lack of upgrade timing for Motorola's latest phones is a letdown. The wording in Motorola's press releases for the Droid 4 and Droid Razr--"to be upgraded to Android 4.0 Ice Cream Sandwich"--suggests that the company at least had upgrade plans in place. The actual timeline tells a different story, with all the latest phones still in the evaluation phase.

Motorola recently tried to blame slow Android upgrades on hardware, telling PCMag that "multiple chipsets and multiple radio bands for multiple countries" were to blame. Conventional wisdom holds that software modifications by device makers and wireless carriers also slow down the process, because of the time it takes to merge their code with Google's.

Follow Jared on Twitter, Facebook or Google+ for even more tech news and commentary.

 

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